Developing a product is time consuming, but basically easier than supporting it. ExchangeIt realizes that support has become main key in providing a quality high level product ,and we saw the demand from our users to have more access to support for our products.

Want to speak directly to somebody from support or sales?  Just click on our new "Online Live Chat" support button available in every section of our site.

In our CEcare Center, you can find all our support contact information like email and phone numbers. The CEcare section also offers a unique cooperation between ExchangeIt and our CCSP (CardExchange® Certified Solution Provider) partners. This cooperation offers direct support in your own time zone. CCSP partners are highly trained partners that know all about our software in all disciplines and have direct access to our development team. In order to acheive CCSP status with ExchangeIt there are strict requirements in order to ensure our customers are getting the best support possible.

Find all the tools need to get your questions answered. From accessing the Online Help manual to activating your license. Unique in this market is our CardExchange® Forum. This knowledge base is the perfect place to start looking for a solution. It is created for our CardExchange® users and offers a unique tool to get all questions answered that our CardExchange® users are facing.  We try to improve our products and services based on your opinion so please let us know how we are doing to take a minute and fill in our Survey.  You also benefit by helping us improve and start exploring today what makes a product a good product..