When the computer you are trying to activate CardExchange® license on has no internet connection or you are experiencing difficulties, you can activate your license to your computer manually here. CardExchange® Gateway software will provide you with your Machine ID you need to activate your CardExchange® Gateway license with. To find your Machine ID, go to your CardExchange® Gateway software, and open the activation window. You should see your Machine ID presented in the activation window. Use this Machine ID to activate with your serial number and activation code license information. Once activated, you will get a file called a .lic file. You will download this file and use this in the activation window in CardExchange® Gateway. There is a button in the activation window that will allow you to select this new .lic file you just created. Once you have selected this file from the activation window, you will be able to continue with the activation process in CardExchange® Gateway.
You can see our CardExchange® Help File page that talks about how to activate CardExchange® Gateway with a .lic file HERE
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